Shipping policy

Order processing

Orders for in-stock items are dispatched within 2–3 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. holidays. Processing time is separate from carrier transit time.

U.S. shipping rates

We ship from inventory we hold in the United States.

• Standard shipping: $6.95. Free standard shipping on orders of $50 or more. Estimated carrier transit is 3–5 business days after dispatch.
• Express shipping: $15. Estimated carrier transit is 1–2 business days after dispatch. Express shipping does not shorten the 2–3 business-day processing time.

The free-shipping threshold is based on the merchandise subtotal after discounts, before tax and shipping. All prices are in USD. Available delivery options and the final shipping charge are displayed at checkout. Carrier estimates may vary by destination and are not guaranteed delivery dates.

Tracking and order support

We send tracking information when your order ships. Please check your delivery address carefully before placing an order. For help with an address correction, delayed delivery, or a damaged package, contact support@ricedew.com with your order number.